07-22-2017 03:41 PM
My Canon Lasers imageCLASS LBP151dw Wireless Monochrome Printer does not print anymore.
It used to work fine.
How can I fix this?
07-22-2017 03:55 PM
To have a better understanding of your issue, please let everyone know the version of Windows or Mac in use. Also, what exactly is going on? Are you running into any error messages?
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
07-22-2017 05:16 PM
I understand you are no longer able to print with your imageCLASS LBP151dw from your Windows 10 computer. How are you connecting your printer to your computer, with a USB cable or via your network?
If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.
08-08-2017 12:45 PM
If you were able to print before lets power cycle the router to see if this helps. "Unplug the power cord to your router and wait a few minutes and plug it back in". Are you able to print at this point?
If you continue to have difficulties, please contact our support group using the following link: