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Maxify MB5455 Scans Sometimes Skewed

GarryO
Apprentice

I have a relatively new Canon MB5455 and am having some issues with scanning.

Most scans a fine but, occasionally, they are skewed.  Sometimes this is only slight and sometimes it is quite pronounced.  It even happens when I load the original to scan from the platen.

Can anyone suggest what might be causing this and offer a solution, please?

Thanks.

Garry

1 ACCEPTED SOLUTION

Arthur
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The MAXIFY MB5455 is a European exclusive.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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1 REPLY 1

Arthur
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The MAXIFY MB5455 is a European exclusive.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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