cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

imageCLASS MF232W is not printing

StephEckert
Apprentice

I have an ImageClass MF232W printer that has been working fine.  I was printing & the last page in the paper tray fed through crooked & caused a paper jam.  I cleared the jam, loaded more paper into the tray, removed the ink cartridge & reinstalled & the printer will not print.  It just sends jobs to the queue.  I have checked all connections, turned printer off, re-booted computer & still nothing.  Any ideas???

1 ACCEPTED SOLUTION

StephEckert
Apprentice

Thank you Hector.  I called the 800 number you provided & was able to have my problem resolved in a manner of just a few minutes.  I was printing via USB & was able to make copies, etc.  I just could not print.  The problem was my computer was reading an incorrect port that my printer did not have.  Once corrected, everything started working again.  Thanks for your help & suggestion!

View solution in original post

2 REPLIES 2

Hector
Product Expert
Product Expert

Hello StephEckert,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact support at 1-800-652-2666.

  1. What version of the Mac or Windows operating system are you using on your computer?
  2. Are you connecting via USB or is it over a network?
  3. Are you able to make a copy from the glass or do you get any errors?

StephEckert
Apprentice

Thank you Hector.  I called the 800 number you provided & was able to have my problem resolved in a manner of just a few minutes.  I was printing via USB & was able to make copies, etc.  I just could not print.  The problem was my computer was reading an incorrect port that my printer did not have.  Once corrected, everything started working again.  Thanks for your help & suggestion!

Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!