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New Contributor
Posts: 1
Registered: ‎04-13-2019
Accepted Solution

Mac OS Mojave and Canon mf642cdw MF Toolbox

I have latest version of Mojave.  I have setup the Mac OS so I can see and print to the Canon, and I can see if under the MF Scan utility but not the MF Toolbox?  When i open the toolbox, it says No Available Scanner found . I open Network Scanner Settings, click on the + sign and not seeing printer/scanner under bonjour which the MF Scan Gear and OS both see.

Product Expert
Posts: 614
Registered: ‎09-30-2013

Re: Mac OS Mojave and Canon mf642cdw MF Toolbox

Hi randyps.

 

The MF642Cdw only supports scanning with the MF Scan Utility. The scanner driver file at the Canon website is a universal driver for other printers, so the MF Toolbox is installed also. You can drag the MF Toolbox icon to the Trash to delete it.

 

If you have any other questions, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

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