06-19-2015 09:23 AM
Hello ! I have a Canon MF8280Cw connected wirelessly through wifi to all my computers (all mac os). I used to be able to scan wirelessly with no flaws but for some reason now i am not. Mac shows Error code: 2100010
06-22-2015 06:15 AM
I will be glad to assist you.
It appears that the scanner may no longer be recognized in the network settings. Please follow the instructions below to verify the printer is listed in the network settings of the Canon MF Toolbox program:
1. Select [Applications] under [GO].
2. Select [Canon MF Utilities] > [MF Toolbox 4.9].
3. You may receive an error that the scanner is not connected. This is fine.
4. Click [MF Toolbox] next to the Apple icon in the left corner of the screen and select [Network Settings].
5. Select the [MF8200C Series], and then click on the [+] symbol and select [Add].
After performing the steps above, please perform a scan again.
I hope this information is helpful to you. Should the error persist, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.
06-22-2015 03:33 PM
Thank you for your reply.
Are you scanning using the [Remote Scanner] or [Computer] scan option?
I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
09-29-2015 04:41 PM
I am having the same problem with my MF8280cw printer using a MacBook Pro and OSX 10.10.5. I followed your posted instructions for adding the scanner with MF Toolbox- which worked only for adding the scanner. I am still able to print but not scan wirelessly.
This is the error message I get when using either the Canon software or Preview (Also, the printer does not appear in the "Import" menu of Adobe Photoshop CS5.):
Cannot scan because of the following:
- Scan type set on the scanner is incorrect
- Scanner is busy
- Error occurred in the scanner
- Scanner is in Sleep mode
Check the scanner status and try again.
Scanner driver will be terminated.
Error code: 2100010
On the printer, I still have a blinking red light on the LCD and an error message, "Cannot use Cloud printing. Check settings from Remote UI"
Thanks for any suggestions you can offer
04-17-2017 07:29 PM
04-18-2017 09:44 AM
Thanks for taking the time to respond to my question. In the interim since I originally posted I was able to solve the problem and, yes, it is as simple as you've written. Everything appears to be working correctly now.
07-24-2017 04:04 PM
We have a Toshiba laptop that the printer will not recognize. Not listed in the available computers on the printer, uninstalled and reinstalled printer drivers and ToolBox. ToolBox won't open on computer for Scan to. any ideas? Is there a windows 10 setting I should check that may be blocking the printer from talkig to the computer?