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New Contributor
Posts: 1
Registered: ‎04-19-2019

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

I've also hit a dead end. 

The only way I can get this to work is to unplug the unit and reboot it, and then it works the first time, and not again after. Did you ever figure out a solution? 

New Contributor
Posts: 2
Registered: ‎08-12-2019

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Hi BMWTwisty,

 

did you find a solution to this then?

New Contributor
Posts: 2
Registered: ‎08-12-2019

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Hi,

Firstly, I am having the same problem with my MF8280cw printer using a MacBook Air and OSX 10.14.6. I followed your posted instructions for adding the scanner with MF Toolbox but the toolbox doesnt show any scanner. Even though my printer is added and active.

This is the error message I get when using either the Apple SCan
Feature(right next to the print option in system preferences)


Cannot scan because of the following:

- Scan type set on the scanner is incorrect
- Scanner is busy
- Error occurred in the scanner
- Scanner is in Sleep mode

Check the scanner status and try again.
Scanner driver will be terminated.

Error code: 2100010



On the printer, I still have a blinking red light on the LCD and an error message, "Cannot use Cloud printing. Check settings from Remote UI"

Please advise.
Highlighted
Reputable Contributor
Posts: 749
Registered: ‎09-30-2013

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Hi kabir12345.

 

It sounds like there may be something blocking the ports for Google Cloud Print and the scanning function. Do you have any type of antivirus or firewall software installed on your computer?

 

We look forward to your reply. If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 1
Registered: ‎12-16-2019

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

For HOME USERS and SMALL OFFICES:

 

FOR Apple Mac users, including macOS Catalina.

 

 

Go to the printer, select STATUS MONITOR > NETWORK INFORMATION > IPv4 to get the network address of the printer.

 

Open Canon MF Scan Utility then select NETWORK SCANNER SETTINGS to get the MAC ADDRESS of the printer.

 

Then HARD CODE the IP and MAC in your Router

 

 

This also works for the Color imageCLASS MF642Cdw

New Contributor
Posts: 3
Registered: ‎03-28-2013

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Thought I'd share this with you all, again, and hope it helps. (It's been years, but heed, these Canon's work very well (scanning/printing/etc..) With Apple's Mac. In all fairness, Apple has (still) needs to come a long way way with PnP with printers. I'm a professional geek-oid, and it's still not for the faint at heart. But...here goes again, and I hope my example was worded well enough. (We ALL have different environments, please keep that in mind, too.) Like many of you (us) I too spent a ton of time researching this particular situation, but... in Canon's defense this is actually a GOOD security practice. I will explain why following what I say is the "fix?" (not really a fix) work-around to make this happen. While AT the scanner, press the "SCAN" button. You _HAVE_ to be AT the scanner, select the scanner menu, and begin scanning "To Computer." (It's a setting where you wish to scan-to inside that 'scan menu.') Once you set it to "computer" and begin scanning, you'll see it (magically) appear in your scanner software of choice. (Of course, your Mac needs to be prepared for the remote scan - the Canon software will be waiting on your Mac you've already setup and told to wait for your scan, right?) I TOO recall I USED to be able to sit back (across the room for example) - go to printers, then select 'scan' and if I recall, it would just 'scan' and all would be fine. ...BUT, think about this: In a small office environment, if payroll (for example) were scanning employees checks (to copy them for what ever reason) this PREVENTs someone at/in a remote office (even inside your same bldg) from 'running the scanner capture on THEIR machine while the checks are on the glass' and by accident scans those checks AR/AP had on the scanning glass. Makes sense? Sorry, that's my quick reasoning and I hope I typed it well enough to easily understand/understand why. Help any?
Occasional Contributor
Posts: 9
Registered: ‎12-21-2019

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

[ Edited ]

Hi,Ekran Resmi 2019-12-22 03.45.02.png



I am having the same problem with my MF8280cw printer using a MacBook 12 and OSX 10.15.2 Catalina I followed your posted instructions for adding the scanner with MF Toolbox- which worked only for adding the scanner. I am still able to print but not scan wirelessly.




Cannot scan because of the following:

- Scan type set on the scanner is incorrect
- Scanner is busy
- Error occurred in the scanner
- Scanner is in Sleep mode

Check the scanner status and try again.
Scanner driver will be terminated.

Error code: 2100010

Occasional Contributor
Posts: 9
Registered: ‎12-21-2019

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Ekran Resmi 2019-12-22 03.46.02.png

Occasional Contributor
Posts: 9
Registered: ‎12-21-2019

Re: MF8280CW WIRELESSLY PRINTING BUT NOT SCANNING

Maybe you’re see admin ))
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