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New Contributor
Posts: 1
Registered: ‎07-29-2020

MF743Cdw - difficulty with different size paper in different sources

I have set up a new MF743Cdw printer with Legal paper in Tray 1 and Letter in the ADF. I have one laptop that prints everything fine. I have another laptop, that even if I tell it to default to the ADF, it still feeds from Tray 1 and it thinks Letter size paper is installed, so when it tries to feed the 2nd sheet, it jams on the first sheet. Can anyone give me some pointers on what potential settings I need to look at? Any help would be greatly appreciated.

 

Regards,

PDamon

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Reputable Contributor
Posts: 858
Registered: ‎11-13-2019

Re: MF743Cdw - difficulty with different size paper in different sources

Hi PDamon.

 

You'll need to open the printer's driver and pull the current paper settings from the printer to the computer. This may be done on the Paper Settings tab, through the Paper Settings Information dialogue box.

 

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