07-29-2020 09:05 PM
I have set up a new MF743Cdw printer with Legal paper in Tray 1 and Letter in the ADF. I have one laptop that prints everything fine. I have another laptop, that even if I tell it to default to the ADF, it still feeds from Tray 1 and it thinks Letter size paper is installed, so when it tries to feed the 2nd sheet, it jams on the first sheet. Can anyone give me some pointers on what potential settings I need to look at? Any help would be greatly appreciated.
07-30-2020 01:53 PM
You'll need to open the printer's driver and pull the current paper settings from the printer to the computer. This may be done on the Paper Settings tab, through the Paper Settings Information dialogue box.
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