07-29-2020 05:42 PM
Regardless of how carefully we follow the instruction, we can no longer add an account that will allow us to scan and send. We have one account working, but trying to mirror that account is not successful.
07-30-2020 10:32 AM
The C2225 is supported by our network of authorized dealers, and they'll be able to help you out. If you don't already have a support agreement with a dealer, you can find one close to you by vistiing our website HERE and entering your ZIP code. You can also call 1-800-OK CANON (652-2666) from 9 AM to 9 PM ET, Monday through Saturday and one of our sales representatives will be able to locate a dealer for you as well.