08-06-2020 11:26 AM
My printer has been working like a champ, however the toners are now low (30%) and I get a message to prepare new toner. I normally use black the most and so just purchased the High capacity black toner and installed it. How do I bypass the message for the other toners? I don't like wasting 30%, and am in the middle of a very important paper. ANY HELP would be appreciated.
08-07-2020 11:18 AM
Hi RedBadger.
The MF731Cdw's toner status may be disabled using the following menu path:
<Menu> <Management Settings> <Device Management> <Display Consumables Information (RUI/Toner Status)> Specify the settings
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08-07-2020 12:11 PM
I followed your directions but only had the option to turn on or off the setting. and when I hit apply, nothign changed. I still get the message to prtepare new toner.
08-07-2020 06:18 PM
Hi RedBadger.
If that setting didn't correct the alert, try adjusting the setting for toner alert timing.
<Menu> <Preferences> <Display Settings> <Display Timing for Cart. Prep.> Select <Off> in <Auto> Enter toner level in <Custom> <Apply>
That should affect the alert on both the printer and the computer or mobile device (if one is used with the printer).
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