MF656CDW continually says load paper

[BBelnap]

I have a relatively new MF656CDW that continually asks to load paper. The paper tray is full, I've checked the feed rollers, too.

How can I fix this?

[shadowsports]

Greetings,

This behavior can occur if the default paper registration is changed or set to a source where no paper is loaded.  This can be done on the printer or in the printer driver.  

See the following for more help.

https://oip.manual.canon/USRMA-6621-zz-SSM-650-enUS/contents/devu-basicope-papers_pset-psize_ptype.h...

[BBelnap]

Thanks for the response, but that's not the cause.

I have 2 sources, the paper tray and the manual feed. The paper tray is the default, and the default paper type is LTR/Plain 2 and has been since the original configuration.

What's the next step

Thanks

[JohnA2]

If you find a solution to this, let me know.  I have the same exact problem on a new MF656.