07-29-2015 02:05 PM - edited 07-29-2015 02:16 PM
Can the ImageCLASS MF4450 printer/scanner (and MF Toolbox software) just not be used with Windows 10, period? I've tried reinstalling the drivers in Compatibility mode and everything else I know of
Any guidance?
Frustrating, because this printer isn't all that old.
Solved! Go to Solution.
07-28-2016 11:42 PM
i posted this on http://community.usa.canon.com/t5/Office-Printers/MF-Toolbox-doesn-t-work-on-Windows-10/m-p/180142/h... as well
previously, i had installed the latest SW and driver, changed the WIA service (steps below), and it fixed the scan issue but i couldn't initiate the scan via the start button on the imageclass (4370dn).
i haven't done 'extensive' testing but the NetworkUSBScanPatchEN.exe patch from 7/7/2016 appears to have fixed the scan issue on imageclass (4370dn) and i can initiate the scan via start button on the imageclass as well.
in particular, i recall that if you scan, disconnect computer from imageclass, power off imageclass, power on imageclass, reconnect computer to imageclass, then scan again it wouldn't work. now it does.
i listed steps that i recommend for updating SW and drivers as well. i'll respond back if i run into issues. but i have a feeling canon finally (a year later) resolved this issue.
steps for changing WIA service (in case the NetworkUSBScanPatchEN.exe patch doesn't fix your scan issue):
steps i recommend to update SW and drivers:
reboot
uninstall mf###-###
reboot
uninstall canon mf toolbox ####.mf##
reboot
install mf####-###
reboot
install canon mf toolbox ####.mf##
reboot
06-16-2016 09:41 AM
Any solution to the scanning issue. I've been patiently waiting...Canon please provise us users any update.
07-03-2016 06:17 PM - edited 07-03-2016 10:59 PM
best solution, just left my mf4450 next to the trash can, and will buy other brand. Sick of reinstaling in safe mode toolbox 4.9 and drivers for canon scanner printer. Every time, when i need to scan my paperwork have to re do that on win10.
07-28-2016 11:42 PM
i posted this on http://community.usa.canon.com/t5/Office-Printers/MF-Toolbox-doesn-t-work-on-Windows-10/m-p/180142/h... as well
previously, i had installed the latest SW and driver, changed the WIA service (steps below), and it fixed the scan issue but i couldn't initiate the scan via the start button on the imageclass (4370dn).
i haven't done 'extensive' testing but the NetworkUSBScanPatchEN.exe patch from 7/7/2016 appears to have fixed the scan issue on imageclass (4370dn) and i can initiate the scan via start button on the imageclass as well.
in particular, i recall that if you scan, disconnect computer from imageclass, power off imageclass, power on imageclass, reconnect computer to imageclass, then scan again it wouldn't work. now it does.
i listed steps that i recommend for updating SW and drivers as well. i'll respond back if i run into issues. but i have a feeling canon finally (a year later) resolved this issue.
steps for changing WIA service (in case the NetworkUSBScanPatchEN.exe patch doesn't fix your scan issue):
steps i recommend to update SW and drivers:
reboot
uninstall mf###-###
reboot
uninstall canon mf toolbox ####.mf##
reboot
install mf####-###
reboot
install canon mf toolbox ####.mf##
reboot
07-29-2016 10:55 AM
thanks,
the patch worked for me as well.
09-13-2023 01:17 AM
Thanks, this still works. Recently did a fresh install on my computer and could no longer get the printer working. This fixed it.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.