hi rebai was referring to 'old' problem because it was working until the latest windows update. i understand that some people might be in different situations. as far as i'm aware, all of the steps that are needed to fix this issue are included in my...
i was wondering what the reason was for recently receiving multiple notifications about this 'old' issue... scanner was working until latest windows 10 update 28084 on 9/27/2016, which i read others have been receiving for previous month. i checked c...
i posted this on http://community.usa.canon.com/t5/Office-Printers/MF-Toolbox-doesn-t-work-on-Windows-10/m-p/180142/highlight/false#M4688 as well previously, i had installed the latest SW and driver, changed the WIA service (steps below), and it fixe...
previously, i had installed the latest SW and driver, changed the WIA service (steps below), and it fixed the scan issue but i couldn't initiate the scan via the start button on the imageclass (4370dn). i haven't done 'extensive' testing but the Ne...
i recall install issue happening to me. uninstall both then reboot then reinstall both as opposed to uninstalling 1, reinstalling that 1, etc. can't say whether the reinstall will actually work but hopefully canon will expedite issue for you if it ...