How can I rerun the printer color adjustment that was offered when I first set up the machine? When it asked to place the colored sheet on the glass plate, I placed the sheet upside down (colors away from glass). I think this may be responsible for the grey rather than black text. Do I have to reset to factory defaults? I found the printer color adjustments to be more complicated and have had no success darkening the text. Does Canon have paid service support like Apple?
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Sounds like you are putting your originals in the scanner wrong-side up. The side you are scanning goes AGAINST the glass. Otherwise, you are scanning through the paper, which makes no sense at all.
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