05-16-2019 11:55 AM
Can someone help me with how to get the RX fax that is waiting to print? There are 4 that are sitting there and I can not figure out how to print them. Thank you!!
Solved! Go to Solution.
05-16-2019 12:54 PM
If the Use Memory Lock function is set to On, please follow the steps below to disable the setting:
<Menu> <Function Settings> <Receive/Forward> <Common Settings> <Set Fax/I-Fax Inbox> <Fax Memory Lock Settings> Select <Off> in <Use Memory Lock> <Apply>
The documents should begin to print. If you still continue to experience an issue, please call us at 1-866-261-9362 or 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).