Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎05-16-2019
Accepted Solution

MF424dw RX Fax waiting

Can someone help me with how to get the RX fax that is waiting to print?  There are 4 that are sitting there and I can not figure out how to print them.  Thank you!!

Highlighted
Product Expert
Posts: 626
Registered: ‎09-30-2013

Re: MF424dw RX Fax waiting

Hi Lainie.

 

If the Use Memory Lock function is set to On, please follow the steps below to disable the setting:

 

<Menu>  <Function Settings>  <Receive/Forward>  <Common Settings>  <Set Fax/I-Fax Inbox>  <Fax Memory Lock Settings>  Select <Off> in <Use Memory Lock>  <Apply>   

 

The documents should begin to print.  If you still continue to experience an issue, please call us at 1-866-261-9362 or 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 2
Registered: ‎05-16-2019

Re: MF424dw RX Fax waiting

Thank you so much! That was it!!!
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement