MF 4150 printer auto-feeder not working when I try to scan. Windows 10.

[ingridm]

Hi - my MF 4150 auto-feeder does not work when I try to scan.  I can scan from the flatbed.  Have installed the driver and the patch for Windows 10.  What else can I try?  Thanks.

[Patrice]

Hi ingridm.

I will be able to assist you.

Please uninstall and reinstall the MF Toolbox software.  To uninstall the software, please follow the steps below:

1.  Right-click the Start button and select Control Panel. Choose 'Programs' -> 'Programs and Features'.

2.  Double click on the MF Toolbox 4.9, and then follow the prompts to uninstall the software.

3.  Restart your computer.

Once the computer restarts, please click the link below to download the MF Toolbox, which will be listed under the [Software] tab:

imageCLASS MF4150 - Drivers & Downloads

After you have reinstalled the software, please scan a document using the document feeder.

If the issue persists, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.