MF 8580 I'm getting yellow streaks on the printed page

[JMS911]

When printing i am getting yellow streaks on the page and ghosting red

[Patrice]

Hi JMS911.

I will be able to assist you.

It is recommended that you perform the fixing unit cleaning and transfer belt cleaning.  To perform these cleanings, please follow the instructions below:

NOTE:  The cleanings may need to be performed more than once.

Fixing Unit

1.  Press [Menu].

2.  Scroll to select <Adjustment/Maintenance>, and press [OK].

3.  Select <Clean Fixing Unit>, and press [OK].

4.  Press [OK].

Cleaning starts. When the <Finished.> message is displayed approximately 1 minute later, press [ ] to return to the main screen.

Transfer Belt

1.  Press [Menu] .

2.  Scroll to select <Adjustment/Maintenance>, and press [OK].

3.  Select <Clean ITB>, and press [OK].

4.  Press [OK].

Cleaning starts. When the <Finished.> message is displayed approximately 1 to 2 minutes later, press [ ] to return to the main screen.

If the image quality issue persists, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.