Hi mluna20,
If the prints are blank or faint after 2 deep cleanings the printer would require service. To be honest it can cost more to repair a printer then it would be to replace it. If your printer is outside of it's one year warranty, you qualify for the Canon Upgrade program.
This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 seven days a week, 8 AM to midnight EST. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.
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