Showing results for 
Show  only  | Search instead for 
Did you mean: 

MB2720 error code 5207


My printer has started experiencing an error code 5207 whenever I try to print. This error flags and I have to reset the printer to regain communication.

- I updated my drivers and software

- The printer was working fine a few weeks ago

- There is not a paper jam

- The ink trolley moves fine and all of the ink levels are above minimum

- There is correct paper in each try (letter in both)

The error occurs when I try to print, it seems to go through the regular cleaning movement and when it normally would load paper, it errors. I also get this error when I try to individual run a cleaning command on either the black or color cartridges.

I hope someone has some insight. I have searched all over the internet and cannot find a solution.

- teampwyatt


Product Expert
Product Expert

Hello Teampwyatt,

The error code would point to a problem with the print head or there is a chance that one of the tanks in the printer is not seated properly or malfunctioning. You can try unplugging the printer from the power and then pressing the power button 10 times while the printer is unplugged. After that, you can plug the printer into a different power source and you can try turning it on. Once the printer is back on, you can try a copy to see if the code comes back up. If it does, you can try checking the ink tanks to make sure they are seated properly and are not leaking.

If you continue to have issues, it would mean the printer needs service, you can contact support over the phone at 1-800-652-2666 or by logging into your MyCanon account to check your service options.


03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.