07-27-2021 06:11 PM - last edited on 07-28-2021 11:12 AM by Danny
Is it possible to scan multiple pages, from my desktop, through the top document feeder of the printer, and then save to my laptop? So far, can't figure it out. thx
Solved! Go to Solution.
07-30-2021 08:14 AM
Ok, problem solved after calling tech support. My firewall was turned off, but the Microsoft firewall built into my computer was still working - preventing the scan software from fully loading. Fixed now, thanks all!
07-28-2021 09:41 AM
Hi, Debtex!
So that the Community can help you better, we need to know which Canon printer model you're using along with exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
07-28-2021 11:11 AM
Windows 10, Canon Maxify 2720
07-28-2021 11:16 AM
07-30-2021 08:14 AM
Ok, problem solved after calling tech support. My firewall was turned off, but the Microsoft firewall built into my computer was still working - preventing the scan software from fully loading. Fixed now, thanks all!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.