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MAXIFY MB2020 Paper jam may have damaged printer

SimoneLivolsi
Apprentice

I have a mb2020 in my office and it just had a detrimental paper jam,  not sure what caused it, but it appears that the slider that holds the ink is sitting lower than normal,  causing the paper to jam under it and crinkle. This did not occur after changing ink or doing any odd tasks.  It was working fine earlier in the day.  After trying a hard reboot, removing the jam(10x) cleaning the heads, im at a loss for what to do and believe it is done for.  Looking for Advice from the community before throwing in the towel and buying new.... #mb2020 

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