Hello,
We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.
1, Are you printing documents or are they photos?
2. What specific type of paper are you printing on?
3. Would you be able to attach a sample image of the print issue?
