imageCLASS MF634Cdw only prints from multifunction tray

[1111111]

The subject title says it all.

Preferences are set to tray 1 or auto--I tried both.

I deleted the drivers and reinstalled them.

[Stephen]

Hello!
So that the Community can help you better, we will need to know more information:

• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?
• Have you installed the most current version of the software & drivers?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

[1111111]

In reply to your questions:

This is a new issue after years of no problems.

No error messages, but sometimes it asks for a paper selection.

I have the latest Win 10 update installed.

I uninstalled the Canon drivers and reinstalled the latest version.

HELP!  This new issue is creating real problems.

[Hector]

Hello,

If you get a message on the printer to confirm/change the paper settings on the display to start the printing, it usually means the incorrect printer driver is being used. You can try reinstalling the current version of the Windows driver from our site using the link HERE. It will be at the top of the list and will have Recommended written above it.

If reinstalling the drivers did not resolve the issue, you can also check the paper settings for the tray you have the paper loaded into. Make sure it matches the paper size and type that you are selecting in the print window on the computer.