cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MAXIFY GX6021: Not printing Yellow

jlilly
Apprentice

Hello.

Initially, I had issues with my GX6021 not printing C, M and Y.

I performed several "Cleanings" and "Deep Cleanings" until I finally got C and M to print.

Yet, Y still will not print.

I even installed a new maintenance cartridge which is over half full now. 😞

All ink bottles are 80% full.

I had this same issue a few weeks back and performed one "Deep Cleaning" which solved it.

Any ideas to remediate?

Thank you!

1 REPLY 1

Hector
Product Expert
Product Expert

Hello, 

If you have performed several cleanings and deep cleanings and the color is missing completely, it looks like there is air in the ink lines. In this situation, you can try a color only ink flush using the steps in the link HERE. Once the flush is complete, you can try a nozzle check or test print to see if the yellow appears.

EOS R6 V RF20-50mm F4 L IS USM PZ Lens Kit
Announcements