10-05-2022 10:33 AM
10-06-2022 08:31 AM
Hi, Hmbandmom!
So that the Community can help you better, please let us know what you need your printer's serial number for. Once we know the bigger picture, the Community will be in a better position to help.
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-01-2022 09:00 AM
If you are trying to use the serial number to log into the web interface, just enter the numbers, leave off the letters.
11-01-2022 10:11 AM
@hmbandmon,
Please tell us what it is you are trying to do?
Please include your operating system version and build, how the printer is connected and to what, and anything else you believe is relevant??
~Rick
Bay Area - CA
~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring
~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It03/02/2023: New Firmware Updates Are Available:
EOS R7 - Version 1.3.0EOS R10 - Version 1.3.02/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.