09-14-2020 07:35 AM
Hello,
for some odd reason, our IR Toolbox requires a PC restart every morning in order for the program to work.
We can launch the program, but the moment you choose one of the options (like PDF), the window doesn't pop up and nothing pretty much happens. The only thing we can do is restart the PC and then Toolbox starts working properly. This happens on a daily basis.
I've been looking on the internet for solutions without success. If anybody has an idea what to do we would be really grateful.
Best Regards.
09-14-2020 08:25 AM
While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!
If you don't have a dealer, please visit https://Canon.us/l9jud to locate the names of dealers who are in your area!
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