Having trouble loading MP-101 paper in Canon MX922 printer- seems to not fit cassette. Any thoughts?

[gthag]

Just bought Canon MX922 printer and having some trouble at setup with MP-101 paper fitting into cassette. Seems too wide to fit in. Am I having spatial orientation issues or is this something others have noted? Thanks

[Karl1]

Hi gthag,

The cassette is designed specifically for plain paper.  When using Matte or Glossy photo paper, please use the rear tray for pritning.

[hgovenor]

The set up instructions specify to load the MP-101 paper into the lower cassette. Neither the MP-101 paper nor plain paper seem to fit between the right/left paper guides in this cassette. ??

[hgovenor]

I just did the same thing - The "lower" cassette has two parts - see if you can pull another drawer out below the one you tried - the paper does fit in there...  the upper one will just fit envelopes it seems.  Stealthy lower drawer!

[madhatter]

Ok. It's nice to know tha lots of other people have this problem loading plain paper. But WHY?

[bg19]

I had the same problem, just open the lower cassette, then open the paper guides on the side and one in the front, then you load with the paper they provide

[scherer4]

I am afraid to try to pull anything out. Will you just send us a book, with the directions in it. This is worse than trying to apply for health insurance.

[mpinard]

There are two 'lower' trays.  For a first time user setting up the printer it easy to pull out the top lower tray which

is for printing CD's.

Lift the printer slightly from the side to pull out the very bottom tray and the mp101 paper for print head alignment will fit.

[mnikkidiaz]

Thank you! You saved me!!!

[traceylynne02]

I've found the lower tray , but the test page keeps coming back with error code 1008