Hi chuckjam, A 5011 error indicates an issue that requires service has occured. I would recommend checking inside the printer for any obstructions, but if none are found, the unit would require service. I would recommend using the Contact Us link t...
Hi JAA, Since that did not work, there is likely an issue that would require service. I would recomend using the Contact Us link to get in touch with our support staff who can provide service options.
Hi jccurtin, I would recommend using the Contact Us link to reach our live support. It is possible that there may be something going on during the install that is blocking communication that a live support rep can pick up on.
Hi ansible90, This message is coming up from the status monitor which does not use very much system resoures. If your computer is booting up slowly, there are likely other programs that are making a larger demand on your resources than the status mo...
Hi Bob_H, As long as you don't choose the Fine art media type setting and use the ICC profile for the Fine Art paper you are using you can print borderless. Most ICC profile manufacturers I've seen recommend using the Premium Matte driver setting al...
