Just bought Canon MX922 printer and having some trouble at setup with MP-101 paper fitting into cassette. Seems too wide to fit in. Am I having spatial orientation issues or is this something others have noted? Thanks
If you are using the 4" x 6" MP-101 paper, it would be loaded in the upper cassette:
If you are using letter size paper, please load it in the lower cassette:
Once loaded, please make sure that the paper size and source is set correctly in the printer driver before you print.
In the program that you are printing from, please click on File and then Print.
In the Print window, please click on "Show Details" at the bottom.
From the printing menu drop down, you will be able to select the paper type, size and paper source. The name of this menu would be different depending on the version of OSX installed and the application you are printing from.
If you continue to have difficulties, please contact our support group using the following link: