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Hardware Reset for MF73CDW

gernerttl
Apprentice

How do I perform a hardware reset for a MF743CDW?  For some reason, the log in and password I originally set got changed and I am unable to make changes to the configuration (network, hostname, etc.).

 

I can't do a initialize settings because the login and password are changed.  I have tried 7654321 as the PIN.

 

I have tried the PIN I set, to no avail. 

 

Thanks.

2 REPLIES 2

shadowsports
Elite

Greetings,

You will need Canon to assist with this reset.

 

Call Canon 1-800-652-2666 

~Rick
Bay Area - CA
~6D2(v1.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~R5C On Order

Yeah...If they answered their phones that would work.  However, they are not answering phones. So how do I do it without them.  I have figured out how to get the printer into "download mode."

 

Update:  I called the above number again and somebody helped me.  I guess people are all off for Chrismas.

 

You all have a Merry Christmas.

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