Hardware Reset for MF73CDW

[gernerttl]

How do I perform a hardware reset for a MF743CDW?  For some reason, the log in and password I originally set got changed and I am unable to make changes to the configuration (network, hostname, etc.).

I can't do a initialize settings because the login and password are changed.  I have tried 7654321 as the PIN.

I have tried the PIN I set, to no avail. 

Thanks.

[shadowsports]

Greetings,

You will need Canon to assist with this reset.

Call Canon 1-800-652-2666 

[gernerttl]

Yeah...If they answered their phones that would work.  However, they are not answering phones. So how do I do it without them.  I have figured out how to get the printer into "download mode."

Update:  I called the above number again and somebody helped me.  I guess people are all off for Chrismas.

You all have a Merry Christmas.