Error when installing drivers for MF242dw - "Older version exists... Uninstall..."

[jwbutler123]

This is a screen grab of the error.  I've uninstalled all the Cannon software and removed all the Cannon Printers and have rebooted twice but it hasn't fixed the problem.  I did a search of the registry but can find any abandoned cannon installs.  Any ideas?

[Hector]

Hello Jwbutler,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. What version of the Windows operating system are you using on your computer?
2. What action on the computer are you performing when that error comes up?