03-23-2021 09:24 AM
I have a new MF644cdw that has had a problem since we got it a few months ago. When using the document feeder, it pulls in the paper unevenly / at a slight angle. The result is it bends the right corner, and makes little 1-inch tears (and creases) along the opposite edge (bottom left) when it comes out after scanning. In addition, it does not always scan the documents straight, so they come out a little off when the image is printed or scanned. So my guess is that the right side is applying more pressure when the paper first goes in. Any suggestions?
06-07-2021 03:12 PM
Thanks for your response. The problem has gone away for now.
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