11-03-2017 04:42 PM - edited 11-03-2017 04:50 PM
The magenta is not aligned properly so my text is blurred. How can I set the alignment. I've already ran the self alignment tool in the printer and I have tried a new cartiridge. This machine is 5 years old and prints about 1500 pages a week for a small business.
11-27-2017 12:06 AM
If performing a full gradation adjustment, using the instructions at this [LINK], does not resolve the issue, then we will have to recommend that you call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.