05-20-2023
10:13 AM
- last edited on
05-20-2023
10:14 AM
by
Danny
I replaced my toner cartridge and now are getting these color lines on the side, only when I print in color. what is the fix?
06-06-2023 12:45 PM
Hello Micaaronfl12,
The issue looks like a problem with the magenta toner cartridge. In this situation, you can reset the magenta and check if it is leaking. After reseating the toner, you can try cleaning the ITB and fixing assembly. If that does not resolve the issue, I would suggest replacing the magenta toner.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.