11-13-2024 11:03 AM
Canon ImageCLASS MF632Cdw is not turning on. This even occurred while I was printing doc. Paper was stuck in the machine and no power lights on the screen. I removed the paper that was Jam and tried to turn on the printer, but it didn’t work. I tried removing powered cord and put it into the different outlets, but that also didn’t work. Please suggest a solution here.
Thank you in advance!
11-13-2024 03:23 PM - edited 11-13-2024 03:27 PM
Check the power cord, where it plugs into the rear of the printer to make sure it is pushed all the way in. 🙂
If the electrical outlet and power cord are testing fine, but the printer will not power on, that would lead me to believe that the unit is toast.
A call to Canon Support could be made, but the cost to ship the unit out for repair might make replacing it a better option. 😐
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.