09-27-2025 12:35 PM
Hello,
I just installed my new imageCLASS MF465dw printer. I set it up within my network with no issues (I can print fine).
I then tried to install the scanner utility and drivers (UFR II, etc.) and it failed with a very generic error message.
I have Win11 and also tried turning off the Windows Defender, but to no avail.
I read all other related posts, but I don't get as far as successfully install the drivers.
Please help,
Thank you
09-27-2025 05:18 PM
Greetings ,
How is your printer connected and to what? I just want to confirm this.
Do you have a 3rd party antivirus installed? Something in use in addition to Windows Defender.
Visit the link below and tell us what drivers you have installed?
Canon Support for imageCLASS MF465dw | Canon U.S.A., Inc. https://share.google/zn9fLaJZeIalACctp
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.