I have a Canon Color Imageclass MF644Cdw. After upgrading to Windows 11, it will no longer connect to our laptop. I attempted to search for drivers for windows 11 but Canon website says there are none or none are needed.
Also I did notice that it is not showing under the printer section of the device manager.
HP laptop 17
Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz
Windows 11 Home 21h2 osbuild 22000.258
Windows Feature Experience Pack 1000.22000.258.0
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Thank you for the help,
Please bare with me as i am not very experienced in computer/tech issues,
Where do i find the
Canon Generic Plus UFR II driver ?
I am so dissapointed , I feel like this printer is high quality, but I am alwasy having issues with it. Always having to restart it to reconnect, and I was barely able to get it to scan to email, I never was able to set it up for wireless printing so it always has to be plugged into my usb in my laptop, and now this! I upgrade to the new windows and now poof it wont connect.
I am not computer savy either;
I clicked on my printer in the list of "Printers and Scanners"
Then from that screen I went to "Manage"
Then to Printer Properties
Then to the "Advanced" Tab at the top; from there you should see
"Driver" click on the drop down box to select the driver
Hope this helps
It looks like the printer is not currently installed on your new Windows 11 setup. You can download and install the drivers for Windows 10 and they will work on your Windows 11 computer. You can download and install the recommended driver found at the link HERE. If you are having problems with the install, feel free to contact our support team at 1-800-652-2666. Our agents would be happy to assist.