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canon mf 3010 sharing on other pc but not print

misagh1989
Apprentice

I have a 3010  printer that was properly shared between several computers until 2 weeks ago, but since then it no longer prints on shared computers. Where is the problem?

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Misagh1989,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. What version of the Mac or Windows operating system are you using on your computer?
  2. When you try to print, do you get any specific error messages or what happens?
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