Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎04-11-2018

Canon C5535i Image Runner scanning issue

Hey there!

We've got a Canon C5535i at work and whenever i try to scan or copy documents it doesn't work. If I put the documents in the slot as I normally would it doesnt even pull the documents in. The error message is: please put the original documents back in the slot (Bitte die Originale neu auflegen in german)



Would very much appreciate some help,

Best Regards


Posts: 1,945
Registered: ‎07-08-2013

Re: Canon C5535i Image Runner scanning issue

Hi, Matthäus!

Thanks for posting! While our forum community members are welcome to chime in, Canon USA does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you. If you don't have a dealer and you're outside the United States, visit and choose your country or region from the map for local support.

We hope this helps!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement