Always "Waiting to Print" - Canon lbp622cdw Laser Printer

[shutterbug400]

I have had this laser class printer now for a month or so. It worked fine initially, but  now it does several things. 

1. When I try to print more than one page of anything I get "waiting to print"

2. I can't print at all sometimes unless I physically unplug it and plug it back in and turn on.

3. I can print one page at a time and it prints very slow. I cannot print multiple pages. 

I am using it via a wireless connection.  I have removed and reinstalled the latested drivers. I've reset my system. I've tried just using a USB connection and still, "waiting to print".  This is very frustrating. Any help would be appreciated! 

[shutterbug400]

Can anybody help me out?

[Hector]

Hello Shutterbug400,

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. What version of the Mac or Windows operating system are you using on your computer?
2. When it does not print at all, do you get any specific errors on your computer?
3. What is the wireless lan status for the printer when you use the steps provided HERE?

For a faster resolution to your issue, you can also contact support at 1-80-652-2666. Our agents would be happy to help.

[markgr9]

I have the same issue. Has there been a resolution?

[Stephen]

Hello, markgr9!

So that the Community can help you better, we will need to know more information.

Which version of Windows or macOS are you using?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks and have a great day!

[markgr9]

I sent 1 reply but not sure it went thru, so I apologize if this is redundant. I'm using MacOS 13.1 via Wifi. It has had this issue ever since I bought it a couple years ago so it's various versions of the OS. It also seems to disconnect from the network every time it goes to sleep, which none of my other wireless printers do, including my Pro-10.

Printer info is as follows:

Main Controller v05.18, boot ROM v01.01, DCON v02.01, Language v01.15

[Hector]

Hello Markgr9,

The issue looks like it could be caused by a weak network connection or the incorrect drivers are being used with the printer. In this situation, you can download and install the UFR II/UFRII LT Printer Driver & Utilities for Mac V10.19.13 from our support site. After installing the drivers, you can try deleting and then adding the printer from printers and scanners on your Mac to see if the issue is resolved. If you continue to have problems, you can try moving the printer to another location to see if it gets a better connection to your wireless router.

[mwillet]

I have also had this problem several times. I have reinstalled the drivers and deleted and added the printer countless times. I love the print quality, but I've never had this experience with any other printer before, which is annoying! I've had my printer for about 2 1/2 years. Running from a Mac also with various versions of OS.