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Selphy square Qx10 qr code not working

Metteko
Apprentice

I received the SELPHY Square Q ×10  and I cannot get it to connect to the app. The qr code is not working. and i cannot connect manually because it is asking for a password. 
I use my iPhone 15 iOS 17.2.

Please help me! 

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

Riana
Apprentice

I’m having the same issue. Were you able to find a solution?

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