Pixma iP110 will not turn on

[kimrru]

Hello all,

I have a Pixma iP110 printer that will not turn on. The printer is only pulled out of a drawer for printing on occasion, so it's not plugged in all the time. We've printed 2 times since mid-April to provide an idea of the frequency the printer is used. New toner was installed mid-April.

• When pressing the power button, the toner moves (sometimes), the light flashes for 15 seconds (timed) and then the light goes out.
• The printer is using WiFi, so it's not plugged into any computer.
• Out of the 3 buttons, the light on the power button is the only one that flashes.

Any feedback is appreciated. Thank you!

[ediaz]

Ok the issue to solve is, power off you wifi or your router, start the printer, reset the printer https://ij.manual.canon/ij/webmanual/Manual/M/iP110%20series/EN/UG/ug_changing_settings0980.html

After of that the printer will start normally and you can print using USB..

If you want use the wifi you need to reconfigure the printer using you canon software put a fixed IP and the gateway must be a incorrect one to avoid to the printer connect to internet

[MarieG]

I did as ediaz suggested - power off the router, start the printer, reset the printer. I was able to print a test page.  All looked well.

It is plugged in to USB and only the local USB printer shows in my printer listings

Then the printer TURNED ITSELF OFF,  AND WILL NOT START.  Same issue back again.

Canon better fix this.

[open24hours]

I agree. Just noticed the problem yesterday 2022-June-01. Last successful print was a few days ago. Canon Pixma IP110. 

Same issue occurring at the same time implies these printers "phone home" to check with a server controlled by Canon and something has gone wrong.

Reporting from Los Angeles.

[open24hours]

Using this post I as a guide, I solved the problem with my Canon IP110 printer.

ADDITIONAL INFO: My WiFi router has setting for each device on the local network: "Block Internet Services". After following the procedure described (shut down WiFi router, then start Canon printer), I started up the WiFi router and blocked internet services for the Canon IP110. This seems to have solved it for me. I am able to turn off the Canon IP110 and turn it on again, and it is working normally, connecting to WiFi.

[open24hours]

Thank you for the procedure. It helped me.

ADDITIONAL INFO: My WiFi router has setting for each device on the local network: "Block Internet Services". After following the procedure described (shut down WiFi router, then start Canon printer), I started up the WiFi router and blocked internet services for the Canon IP110. This seems to have solved it for me. I am able to turn off the Canon IP110 and turn it on again, and it is working normally, connecting to WiFi.

[open24hours]

It seems this is happening at the same time for Canon Pixma IP110 printers and perhaps other printer models, in locations throughout the world. I just noticed the problem with our IP110 yesterday; 2022-June-01. Last successful print was a few days ago. 

Since the same issue is occurring at the same time, it implies these printers "phone home" to check with a server controlled by Canon and something has gone wrong.

It seems to be a dumb mistake by system engineers. But also perhaps reveals that printers may have a secret "phone home" feature.

I hope they will post a public fix or announce a solution. I imagine the penalty for this bug is a massive increase in calls to Canon support.

Note: I posted my solution below in reply to other solutions.

Reporting from Los Angeles.

[x22]

I can't even change the network settings in the printer, anymore. In the past, I would sign in into the printer's wifi, which still works. Then using the canon app, I would dive into the settings and setup wfi and such. Like so:
https://ij.manual.canon/ij/webmanual/Manual/M/iP110%20series/EN/UG/ug_apmode0100.html

Has anyone been able to this successfully again?

Thanks!

[BBJ]

I’ve been trying for 2 days. Can’t get it powered on long enough to do anything.

[fgbcgp]

Same problem with my IP110.

What worked for me is to use the parental control in my router to block internet access for the printer. The printer still works on my wireless network, but the 'phone home' option is blocked in this way.

Hopes this helps for someone else as well.

[x22]

I should probably mention that I've already reset my wifi settings by doing this so you might still need to do this step:

https://ij.manual.canon/ij/webmanual/Manual/M/iP110%20series/EN/UG/ug_changing_settings0980.html

However, both the mobile app and the IJ Network Device Setup Utility on a pc are unable to see the printer even after already connecting to its wifi radio. What a mess.