I have a Pixma iP110 printer that will not turn on. The printer is only pulled out of a drawer for printing on occasion, so it's not plugged in all the time. We've printed 2 times since mid-April to provide an idea of the frequency the printer is used. New toner was installed mid-April.
Any feedback is appreciated. Thank you!
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Based on your description, you printer has experienced an internal hardware issue and would need to be replaced.
If you printer is outside of it's 1 year warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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I also dont think this is a hardware issue.
The printer goes through all the normal turn on cycle functions and then the goes dead (no power light). You can repeat this over and over.
If you do this with the wifi network its trying to connect too turned off .. it does not die after cycling .. but shows the wifi not connected lamp - as you would expect
Then .. if you turn on you wifi network again .. it dies as soon as the network is up.
I am thinking about doing a reset settings on the printer but dont want to do that until I see if there is some better advice
There are multiple threads on this forum all describing the *same* issue.
Can someone from Canon pull them all together into one thread or direct people to reply to a master ticket and provide some updates please. I can see 10s of people reporting this issue which means that there are (at least) hundreds of people out there with the same problem (not everyone will log tickets)
I agree. Just noticed the problem yesterday 2022-June-01. Last successful print was a few days ago. Canon Pixma IP110.
Same issue occurring at the same time implies these printers "phone home" to check with a server controlled by Canon and something has gone wrong.
Reporting from Los Angeles.
I had the same issue today! I started using the printer maybe 2-3 weeks ago to print something about every other day, and it was working just fine, until a little earlier today. The last time I used it was 2 days ago.
I have a battery pack attached to mine, but I have since removed it and only had it running via the power cord to isolate the problem, and it still powers off after those 15 or so seconds.
Does your printer also make a slightly different vibration sound (like a low hum) than it usually does during the startup process? It also doesn't seem to finish it's startup process, likely because it powers off before it can finish.
Separately, the room temperature and humidity where the printer was used/stored have been higher than usual since I last used the printer successfully (2 days ago), and I'm wondering if that made something go wonky.