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Why Does Canon REFUSE To Fix Its Online Store?

Hi. In the last 3 months, I have tried to report one problem after another with the Canon Online Store.  I've called several times, and I've written more emails, but every single one of those attempts has been blown off by Canon "Support".  Some of t...

Calen by Contributor
  • 6058 Views
  • 1 replies
  • 0 likes

need advice please

Hello, I'm food critic and taking photo of plates is very important to me also the quality,  the big issue is the lighting in the restaurant sometimes they are really dark so i stopped taking photo by my iPhone and i bought Lecia D-LUX 6 and to be ve...

spoow by Apprentice
  • 10341 Views
  • 8 replies
  • 0 likes

Memory Cards

SD, SDHC, SDXC cards are fragile and too small to handle easily. I wish Canon would create an option to use either one of these cards or the Compact Flash (my preference) in the newer Semi-Pro cameras like the SL1.  I also don't like having to carry ...

ManKan by Apprentice
  • 12156 Views
  • 15 replies
  • 0 likes

Resolved! Cleaning coupons from CPS

Hi guys. It used to be that Canon sent coupons for lens/sensor cleaning to CPS members when you renew your membership. When last time I renewed my membership and upgraded to Platinum membership, I got no cleaning coupons. Does anyone know what's up w...

kparseg by Contributor
  • 7336 Views
  • 2 replies
  • 0 likes

Camera Choice

I am a novice at photography and basically self taught.  Would like to get a good camera that I could change lenses and further my knowledge in the art.  I just need some suggestions.  I would like to eventually be able to take pictures of the moon. ...

canon 4400f scanner - lamp adjustment delays

I have switched to a new pc with windows 8.1. I needed to download a new driver set etc, all seems to be working. The problem is a delay of about 4 to 30 seconds for lamp adjustment between every scan in PDF mode. In my xp machine this only happens 1...

barrybud by Contributor
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  • 2 replies
  • 0 likes

Canon Pixma MX 700

My printer in unusable.  It shows that magenta ink is out.  Magenta cartridge was almostnew; but I changed it anyway.  New cartridge - same message.  What is my problem? Is it possible to print in black and white only ( I rarely use color printing )?

jcdhhi by Apprentice
  • 3408 Views
  • 0 replies
  • 0 likes

Resolved! Easy-Photo software will not save file!

Help! I have been using Canon Easy-Photo software for several years now, but in the last few months it has developed a problem where it will no longer save my files. When I finish and print a DVD, then SAVE, it comes back with the error "Failed to Sa...

KJGM by Apprentice
  • 3491 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II