Trouble registering new lens, previous registered products have disappeared

[Mano-CD]

For the past few days, I am having trouble with the Canon Website. All my registered products have disappeared. I am trying to register a new RF lens, the product does not show up and I am unable to proceed further. Does anyone know what is happening?

[March411]

My pleasure Mano, I'm glad it worked out and we were able to get it resolved!