03-10-2023 10:26 PM - last edited on 03-11-2023 09:44 AM by Danny
I ordered a Rebel T7 camera today and created my account today. I received an order confirmation on my email. However, I noticed that my account says I have no open orders. Is this something to worry about? I’ve noticed several people commenting about stuff like this or orders not being sent for months or being cancelled. Please let me know what you think.
03-11-2023 02:07 AM - edited 03-11-2023 08:20 AM
I ordered a TC last week. My order showed in my account as placed, then shipped. I haven't looked recently, but am sure its there as complete now. Check your credit card. Ensure the charge went through. You also get an email confirmation when an order is placed, as well as when it ships. Tracking is provided then.
Bay Area - CA
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03-11-2023 09:44 AM
Hi, Michael! If you have a question about your order, you're welcome to call our sales team. They're open weekdays and Saturdays at 1-800-385-2155. Be sure to have your order number handy when you call.
Hope this helps!
03-16-2023 02:44 AM
You can contact at 1-800-385-2155.
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