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Ordered Rebel T7 but Account Shows No Open Orders

Michaelksegura
Apprentice

Hello,

I ordered a Rebel T7 camera today and created my account today. I received an order confirmation on my email. However, I noticed that my account says I have no open orders. Is this something to worry about? I’ve noticed several people commenting about stuff like this or orders not being sent for months or being cancelled. Please let me know what you think. 

Thank you,

 

Michael Segurs

3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

I ordered a TC last week.  My order showed in my account as placed, then shipped.  I haven't looked recently, but am sure its there as complete now.  Check your credit card.  Ensure the charge went through.  You also get an email confirmation when an order is placed, as well as when it ships.  Tracking is provided then.

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Danny
Moderator
Moderator

Hi, Michael!  If you have a question about your order, you're welcome to call our sales team.  They're open weekdays and Saturdays at 1-800-385-2155.  Be sure to have your order number handy when you call.

Hope this helps!

kumarankittrave
Apprentice

You can contact at 1-800-385-2155.

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