04-14-2023 03:45 PM
04-14-2023 04:03 PM
Hi mycanon5!
Welcome to the Community Forum!
To be able to help, we'll need to know what exactly you need help with including your printer or camera model and the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.
If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount
Thanks!
04-14-2023 04:12 PM
Is there anybody I can talk to On the phone And not a machine
04-14-2023 04:24 PM
Sure! Please give our Customer Support Team a call at 1-800-652-2666. If this is printer related, make sure your printer is registered to get connected faster and call from the number listed on your My Canon Account. Access and update your My Canon Account at: http://canon.us/account
We look forward to your call!
04-14-2023 04:42 PM
Can't get past set up instructions part 2 Section 6
04-14-2023 06:57 PM
Nobody will be able to help you here unless we know what specific model of printer you have. Also helpful is what brand of computer you're using along with operating system version.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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