08-28-2024 06:44 AM
Hello My name is Wanda and I used to have an account with you and for any reason that I don't know I am trying to log in and my account and my pictures are not there.
08-30-2024 05:41 PM
Hi sesapil,
I'm sorry to hear you are having an account issue. For account issues we recommend calling the phone support team at 1-800-652-2666 from 9 a.m. to 6 p.m. Eastern time Monday through Friday. The forums are not a secure form of communication, so for security reasons we do not recommend listing sensitive account information in forum posts.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.